Shoulder season, often referred to as the travel industry’s best-kept secret, is an ideal time to embark on adventures. This transitional period between peak and off-peak seasons offers a harmonious blend of favorable weather, fewer crowds, and attractive prices. Travelers can revel in the beauty of destinations without the hustle and bustle of peak season crowds, allowing for a more immersive and authentic experience.

Whether it’s enjoying the vibrant fall foliage in New England or the temperate conditions of the California coast, this time of year is ideal for comfortable weather, serene landscapes and fewer people. Here are six places we recommend.

Woodstock Inn (for fall foliage and quintessential New England atmosphere)

Nestled in the picturesque town of Woodstock, Vermont, the Woodstock Inn is a luxurious, yet quintessential New England retreat that embodies timeless charm of the area. Surrounded by the natural beauty of the Green Mountains, this historic inn has been welcoming guests since 1793, offering a seamless blend of tradition and modern comfort.

The architectural elegance of the inn reflects the region’s colonial heritage, with its white-clapboard exterior, dormer windows, and inviting front porch. Inside, guests are greeted by a warm and welcoming atmosphere, featuring cozy fireplaces, comfortable furnishings, and tasteful decor that captures the essence of Vermont’s rustic elegance.

The inn boasts a range of accommodations to suit every traveler’s preference, from charming guest rooms to luxurious suites. One of the inn’s highlights is its commitment to culinary excellence. The Red Rooster Restaurant, located within the inn, showcases Vermont’s farm-to-table ethos. The menu features locally sourced ingredients that celebrate the flavors of the region, providing a true gastronomic experience for guests and visitors alike.

For those seeking relaxation, the Woodstock Inn’s spa offers a serene haven with a range of treatments designed to rejuvenate the mind, body, and spirit. Guests can also explore the surrounding area, where outdoor activities abound, including hiking, skiing, and exploring the charming town of Woodstock with its boutique shops, art galleries, and historic sites.

Throughout its rich history, the Woodstock Inn has retained its commitment to providing a welcoming and unforgettable experience. Whether savoring gourmet meals, unwinding in the spa, or simply enjoying the tranquility of the Vermont landscape, visitors to the Woodstock Inn can expect a stay that captures the essence of New England hospitality and natural beauty.

Ocean House (for luxury at a slightly discounted rate)

While Newport may get the majority of summer visitors to Rhode Island, Watch Hill—just over the boarder from Connecticut—has a quiet charm that many prefer over the towns further up the coast. It also has some of the best beaches in New England, with comfortable ocean temps—thanks to the guldfstream—well into the early fall.  And while you have views of both eastern Long Island (Montauk, The Hamptons) and Block Island it is open ocean.

Watch Hill has a few lodging options, but the best remains the Ocean House. In fact, the Ocean House might be the nicest resort in all of New England. CNN named it one of the “20 Most Beautiful Hotels in the US” (2016), Coastal Living named one of the “10 Best Beach Resorts in the World” and Travel+Leisure named one of the “10 Best Hotels in the Northeast” and “Top 100 in the World.” While the Ocean House is affordable to few during peak season, the offseason offers a little bit of financial respite.

Built in 1868, the Victorian mansion was a favorite summer retreat for the well heeled until it was torn down in 2005, before being rebuilt as nearly an exact replica—from the exterior at least. Preservationists were initially up in arms but the architects’ lovingly reconstructing of the landmark building—albeit at a smaller scale (but with a hefty $140 million price tag)—quelled a lot of those complaints. Guests can choose from 49 rooms (159 existed in the original structure) furnished in a British colonial style with colorful New England flourishes, all with dramatic views of the ocean. iPads are available for use and guests have access to other modern amenities, including flat panel TVs with multimedia connectivity.

Visitors can swim in the open Atlantic and frolic on the dune-y beaches (Watch Hill Beach, Main Beach and Misquamicut Beach) which are some of the most pristine beaches on the east coast. Go for a sunset stroll and grab a drink along the way at Paddy’s Beach. Or grab a fishing pole and head to Block Island Sound. Surfers journey to Westerly or Narragansett. A number of good public and private golf courses exist in the area. The rates can’t be beat at Winnapaug Golf and Country Club, a public course in nearby Westerly. Bottom line, if you are looking for a classy beach resort in New England with all the comforts of a 5-star hotel, you cannot go wrong with The Ocean House. Since it’s 2010 renovation it has become the gold standard of New England beach resorts.

Foundry Hotel Asheville (for hip, mountain vibes)

The Foundry Hotel stands as a unique blend of industrial charm and modern luxury in the scenic mountains of western North Carolina. Housed in a former steel factory dating back to the 1920s, the hotel seamlessly marries its rich history with contemporary design and upscale amenities, offering guests an unforgettable stay.

The Foundry Hotel’s exterior pays homage to its industrial heritage, with weathered brick walls and steel accents that evoke a sense of authenticity and character. Upon entering, guests are greeted by an atmosphere that combines rustic elements with sleek sophistication, creating a welcoming ambiance that reflects Asheville’s eclectic spirit.

The hotel’s accommodations range from well-appointed guest rooms to spacious suites, each thoughtfully designed to provide comfort and elegance. High ceilings, exposed beams, and a blend of modern and vintage furnishings create a distinct sense of style that pays homage to the building’s past while catering to the needs of today’s travelers.

Dining at The Foundry Hotel is an experience in itself. The hotel boasts a renowned restaurant that showcases locally sourced ingredients and Southern-inspired cuisine. Guests can savor delectable dishes in a setting that fuses industrial aesthetics with a contemporary dining atmosphere.

The hotel’s commitment to relaxation is evident in its amenities, including a spa and wellness center that offer a range of treatments to soothe and rejuvenate. For those who wish to explore the vibrant city, The Foundry Hotel’s central location places guests within walking distance of Asheville’s art galleries, live music venues, and unique boutiques.

A stay at The Foundry Hotel is not only a chance to experience the allure of a bygone era brought to life, but also an opportunity to immerse oneself in Asheville’s vibrant culture. With its seamless blend of history, design, and hospitality, The Foundry Hotel invites guests to discover the dynamic spirit of Asheville while enjoying the comfort and luxury of a truly exceptional accommodation.

Big Cedar (for a Midwest golf magnate)

Nestled in the heart of the picturesque Ozark Mountains in southern Missouri, Big Cedar Lodge stands as a premier wilderness resort that offers a harmonious blend of nature’s beauty and luxurious comfort. Surrounded by the serenity of Table Rock Lake and the lush woodlands, this expansive resort provides an idyllic escape for those seeking a tranquil retreat.

Big Cedar Lodge captures the essence of rustic elegance with its charming cabins, lodges, and accommodations. The resort’s architecture and design pay homage to the region’s natural beauty, blending seamlessly into the landscape. From cozy cabins to spacious lodges, each accommodation is meticulously appointed with modern amenities while exuding a warm and inviting atmosphere.

The real allure of Big Cedar however, is undoubtedly the 4 world-class golf courses, including the Jack Nicklaus-designed Top of the Rock course. This par-3 course is renowned not only for its challenging design but also for its stunning vistas that showcase the Ozark Mountains and the pristine Table Rock Lake. Golfers are treated to an unparalleled experience as they navigate through meticulously designed holes, some of which are perched atop the cliffs, offering breathtaking panoramic views.

Beyond the Top of the Rock course, Big Cedar Lodge offers the Buffalo Ridge Springs course, designed by renowned architect Tom Fazio. This 18-hole championship course is known for its strategic layout, incorporating natural rock formations, water features, and lush fairways that seamlessly blend with the surrounding wilderness.

Whether you’re a passionate golfer or simply looking to appreciate the artistry of the sport amidst stunning scenery, Big Cedar Lodge’s commitment to providing exceptional golf experiences makes it a destination that truly stands out on the map of golf resorts.

Post Ranch Inn (for nature, nurture and nourishment)

Perched on the dramatic cliffs of Big Sur, the Post Ranch Inn is a captivating retreat that offers a harmonious blend of luxury and natural beauty. With its innovative architecture and eco-conscious design, the inn seamlessly integrates into its stunning coastal surroundings. Guests are treated to breathtaking Pacific Ocean views from exquisite accommodations that include treehouses and ocean-view suites.

These retreats boast a blend of indoor and outdoor spa tubs, inviting wood-burning fireplaces, sumptuous leather furniture, elegant wooden ceilings, and expansive king-size beds. Beyond the comfort, each abode treats guests to majestic vistas of either the rolling surf or the grandeur of the mountains.

On the southern expanse of the property, the Cliff Houses, Peak Houses, and Pacific Suites beckon with their unique allure. Constructed using reclaimed lumber, they boast floor-to-ceiling windows that frame the breathtaking panorama. The Peak Houses even feature cantilevered terraces, offering an immersive connection with the surroundings. The accommodations afford a sense of seclusion, as if the sprawling land extends solely for your enjoyment.

The Post Ranch Inn’s dedication to preserving the environment is intrinsic to its philosophy. Using natural and sustainable building materials, minimizing wattage in lighting, and safeguarding rare and endangered species, the inn ensures that its luxurious offerings harmonize with the surroundings without compromising the integrity of the ecosystem.

While the mesmerizing views from your terrace are captivating, the resort presents a spectrum of activities to engage in throughout the day. Guided nature walks lead you through the enchanting redwood and oak forest, while evenings bring cosmic wonder through the eyes of the resident astronomer and the electronic telescope that unveils the night sky’s brilliance. Moreover, the inn’s proximity to central coast wineries allows for captivating wine journeys.

Within the resort, the acclaimed Sierra Mar restaurant garners recognition in esteemed publications like Food & Wine. Dinner offers a seasonal, shared experience that changes daily and is inspired by the harvest from our dynamic Chefs Garden. To complement these delights, an extensive wine list features California’s finest varietals, rounding out the culinary experience with finesse.

Ojai Valley Inn Spa (for relaxation, recreation, and rejuvenation)

Surrounded by the Topatopa Mountains and embraced by the vibrant energy of the Ojai Valley, this iconic resort offers a captivating blend of relaxation, recreation, and rejuvenation—a luxurious haven where natural beauty meets refined elegance.

Accommodations at the Ojai Valley Inn and Spa are a testament to comfort and sophistication. From cozy rooms and suites to luxurious private villas, each space is meticulously designed to embrace the region’s Spanish colonial heritage while providing modern amenities and serene views of the surrounding landscape.

The inn’s crown jewel is its award-winning spa, a sanctuary of serenity that embraces the spirit of the Ojai Valley. Indulge in a plethora of treatments and therapies that draw inspiration from the local flora, ensuring a harmonious connection with the environment. The Kuyam, a unique treatment inspired by Native American traditions, offers a communal journey of purification and rejuvenation.

The culinary offerings at the Ojai Valley Inn and Spa are a celebration of farm-to-table excellence. The Oak, the resort’s signature restaurant, sources ingredients locally to craft a menu that showcases the region’s bounty. Guests can savor delectable dishes in an inviting atmosphere that captures the essence of Ojai’s relaxed sophistication.

Beyond its remarkable amenities, the Ojai Valley Inn and Spa fosters a sense of community and connection. The Artist Cottage and Apothecary provides a space for creative exploration, while the resort’s dedication to sustainability and environmental stewardship reflects its commitment to preserving the natural beauty that envelops it.

From the invigorating spa experiences to the world-class golfing and the culinary delights, the Ojai Valley Inn and Spa offers an unparalleled escape where guests can immerse themselves in the serenity of the Ojai Valley while enjoying the pinnacle of luxury and hospitality.

Have you ever stayed at an impressive resort that, while teeming with the promise of pristine pools and soothing hot tubs, seems to be a bit lacking in any actual partakers? The offerings, sure, are plentiful, but the sauna and steam room in their world-class spa? Empty. This may sound problematic for their business, but in the efficiency-driven, “as-a-Service” economy we live in today, it also presents a smart opportunity for mutually beneficial partnership. Enter ResortPass, a service poised to connect locals and day trippers seeking relaxation with access to a partnering property’s all too available amenities.

Some might say the company has taken a page out of the Airbnb book by leveraging the under-utilized assets at resorts and selling them as an experience, for a fee. Well, the model is certainly working out for both parties. Launched in 2016—with Gwyneth Paltrow, Jessica Alba and “The Point’s Guy,” Brian Kelly, as early investors—ResortPass is starting to hit their stride this year. Not only have they grown their network significantly, but they also closed a $26 million “B” round this past November. They now partner with over 900 hotels and resorts around the world, all allowing users to enjoy luxury experiences on a day pass basis.

The price, you might be musing, is surely where the catch lies. Not necessarily, as it is more so reflective of the level of service and amenities offered, as well as the brand. The Four Seasons, for example, will likely cost you more than a Hilton. The range might be from $25-100 per day for a standard pass—more for daybeds and cabanas. The cost for children is less, if not free, depending on age.

It’s early days yet and hard to forecast the level of overall demand there will be for ResortPass, but I do have one prediction. The “stickiness” of this service will ultimately reside more with travelers than locals. According to Michael Wolf, CEO of ResortPass, the early data disagrees. So far, the majority of ResortPass’s users are locals who want to experience the amenities of hotels in their own or nearby cities. A staycation, or even “day”cation, as they say.

“Our local users never had the opportunity to access the hospitality industry locally,” says Wolf. “They thought they had to get on a plane to enjoy those sorts of amenities.”

To be fair, ResortPass does acknowledge all types of users, from locals to cruise ship passengers alike, and I’m sure they are targeting all sorts of people in various situations where the service would be compelling. Whether the local demographic remains their top revenue source is anyone’s guess, but I would wager that the true value of this service lies with a certain type of traveler staying at a certain type of place.

For example, guests staying at a boutique hotel—one that offers a terrific experience but without resort-level amenities—would seem to be likely customers. Vacationers staying with friends are another plausible group to appeal to, as they might still want a bit of pampering and that vacation vibe while they’re out of town. And then there is their ultimate customer, the ones where the value of ResortPass truly becomes apparent—and for me, it’s full circle back to Airbnb and its guests.

I love Airbnb. I don’t know anyone who doesn’t appreciate the service. They created a whole new segment of lodging at price-points that are generally more attractive than hotels, especially if you require multiple bedrooms. What Airbnb sorely lacks, however, is amenities. Sure, you can get a great pad with a pool, large kitchen and epic view of the ocean or mountains, but you cannot get the kind of facilities and social intangibles that luxury hotels and resorts offer. There is no way to spell a bustling hotel lobby, or expansive pools surrounded by chaises and cabanas, with dining and cocktail service at your fingertips.

And therein lies the true value of ResortPass. The best products and services are the ones that fill a void. It’s fine to build a better mouse trap and plenty of companies have made a living doing this. Even the most innovative companies in the world owe a lot of their success to products and services that already existed which they simply improved upon. Apple didn’t invent the smart phone; they just made it better. A lot better. But filling a void is the ultimate goal for most entrepreneurs. See Uber, Venmo and yes, Airbnb.

I think Airbnb would be wise to partner with—or dare I say, even purchase—ResortPass. It may start out as just an incremental supplement to their service, as it’s only useful if there is a qualifying resort nearby. Nonetheless, it would be a natural fit that could yield larger, more impactful results in the future. The Batman and Robin of travel disruptors, if you will.

ResortPass gets the GLR stamp of approval as a rising star in the resort space. Mark my words, they’re going places—and not just for the day.

Move over, New York. Step aside, Chicago. Not you, Los Angeles. In the opinion of Travel + Leisure magazine, the top city in America for 6 years running does not have a major sports team, a thriving economy, or even a handful of famous people that call it home.

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As a New Yorker, I think of Los Angeles as being very spread out. Then again, every city in America is spread out compared to Manhattan. For the most part, I actually like its spread, and even the driving sometimes, too—sans traffic. It’s no surprise, though, that I find myself craving the walkability of New York whenever I’m visiting its West Coast counterpart. Continue reading →

While booking a summer rental has its merits, there is something about beach resorts—convenience, amenities and hospitality to name a few perks—that can make it much easier than hassling with the research and paperwork normally associated with summer rentals. Here are 6 resorts in New England that are sure to satiate your summer travel cravings, without any hassles.

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In the bustling heart of Mayfair, London, stands a true testament to refined elegance and unparalleled luxury—The Connaught Hotel. With its rich heritage, impeccable service, and unrivaled attention to detail, The Connaught has become synonymous with sophistication and has captured the hearts of discerning travelers from around the world. This iconic establishment offers a haven of tranquility and indulgence, making it a destination unlike any other in the vibrant city of London.

An Enduring Legacy

The Connaught Hotel has a storied history that dates back to 1815 when it was originally built as a private residence. Over the years, it has evolved into a symbol of timeless grandeur, attracting an elite clientele that includes royalty, celebrities, and influential figures. The hotel’s reputation for excellence has been carefully cultivated, and it continues to set the standard for luxury hospitality in London.

Timeless Elegance

Stepping into The Connaught is like entering a world of refined beauty and understated opulence. The hotel’s interior design seamlessly blends traditional British charm with contemporary sophistication. The public areas feature plush furnishings, exquisite artwork, and tasteful décor, creating an atmosphere of warmth and serenity. Every corner of the hotel reflects meticulous attention to detail, from the elegant corridors adorned with fresh flowers to the discreetly attentive staff who anticipate guests’ every need.

Exquisite Accommodations

The Connaught offers a range of luxurious accommodations, each meticulously designed to provide an oasis of comfort and tranquility. The rooms and suites exude an air of timeless elegance, with sumptuous fabrics, bespoke furnishings, and modern amenities seamlessly integrated into the classic design. Guests can expect the utmost privacy and personalized service, ensuring a truly unforgettable stay in the heart of London.

Culinary Excellence

One of the highlights of The Connaught is its extraordinary dining experiences. The hotel boasts several acclaimed restaurants, each offering a unique culinary journey. At Hélène Darroze at The Connaught, guests can savor exquisite French cuisine created by Michelin-starred chef Hélène Darroze. The elegant surroundings and impeccable service complement the extraordinary flavors and artistic presentation of the dishes. For those seeking a more relaxed atmosphere, The Connaught Bar is a world-renowned destination for cocktail enthusiasts, where expert mixologists create innovative concoctions that push the boundaries of taste and presentation.

The Aman Spa

The Connaught Hotel takes pampering to new heights with its exclusive Aman Spa. Nestled within the hotel, this serene sanctuary offers a holistic approach to well-being, drawing inspiration from both Eastern and Western traditions. Guests can indulge in a range of luxurious treatments, including massages, facials, and rejuvenating therapies. The spa’s tranquil ambiance, coupled with the expertise of highly skilled therapists, ensures a blissful experience that rejuvenates the mind, body, and soul.

Unparalleled Service

What truly sets The Connaught apart is its legendary service. From the moment guests step foot inside, they are enveloped in an atmosphere of warmth and hospitality. The staff is dedicated to anticipating guests’ needs and providing personalized attention to ensure a flawless experience. Whether it’s arranging a private tour of London’s hidden gems, securing reservations at exclusive establishments, or simply delivering impeccable room service, the staff at The Connaught goes above and beyond to exceed expectations.

Mayfair’s Cultural Haven

Situated in Mayfair, one of London’s most prestigious neighborhoods, The Connaught offers easy access to a wealth of cultural attractions. Guests can explore the nearby art galleries, high-end boutiques, and world-class theaters, immersing themselves in the vibrant pulse of the city. The hotel’s prime

The island of Puerto Rico is the heart and soul of the Caribbean and is known for its gorgeous beaches, tropical sophistication, vibrant culture, and adventurous spirit. Check out our curated Top 5 Things to Do in Puerto Rico by renowned luxury travel expert Christopher Parr.

The beautiful Fairmont El San Juan is the perfect blend of tradition, culture, and sophistication since its opening in 1958. Located in Old San Juan, romantic cobblestone streets, vibrant restaurants, boutiques, and shops are just outside your door. Designed by Miami Beach architect Morris Lapidus, the hotel embodies the island heritage, along with modern luxury after a 65 million dollar remodel. With 266 guest rooms, the property can accommodate any type of room you may need, with 36 suites and 3 specialty suites, including the palatial Presidential Suite and 83 Banyan, Pool, and Ocean Villa Rooms.

Once you have arrived, you won’t ever want to leave with access to Award-winning Isla Verde Beach, where you can spend the afternoon jet skiing, kayaking, paddle boarding or just relaxing by one of four pools. When the sun sets, head to  Foxwoods El San Juan Casino for non-stop gaming, entertainment, and live music.

Wyndham Rio Mar

Located on Puerto Rico’s northern shore, the Wyndham Grand Rio Mar is situated on a two-mile stretch of white sand beach surrounded by the El Yunque Rainforest, sun, and surf. Find your perfect retreat in one of 400 guest rooms and suites, well-appointed with balcony views, plush bedding, a mini-fridge, and complimentary modern conveniences like free WiFi, water, and Puerto Rican coffee. Enjoy two championship golf courses & tennis center, a spa, a fitness center, 10 restaurants & bars, a casino, two nature reserves, and a guest experience program to explore all that nature has to offer.

The St. Regis Bahia Beach Resort, Puerto Rico

Built on a former coconut plantation and ties you directly to nature at the foot of El Yunque National Rainforest. Nestled on a former coconut plantation, the property offers sustainable activities like naturalist-guided bird-watching and kayaking tours to discover over 240 unique species of flora and fauna, including tropical birds and leatherback turtles.

TRY AUTHENTIC PUERTO RICAN CUISINE

With Spanish, African, Asian, and Caribbean influences, Puerto Rico has some vibrant cultural dishes. With a close influence on the sea, freshly caught seafood is a must-try. If you haven’t tried some of the local specialties, Purto Rico offers so much more than just fried plantains, spit-roasted pork, stuffed Mofongo, and rice & beans. If you want to explore Old San Juan like a local, try a food tour with https://thespoonexperience.com. Founded by a group of artists, event planners, and former executives with a passion for food, culture, and the island of Puerto Rico Island, this is the perfect chance to taste several dishes and two beverages, with stops to points of interest along the way.

EXPLORE ADVENTURE & NATURE

With over 1,200 beaches around the island and over 270 miles of coastline, there is a beach for everyone. Enjoy the rays on white sand beaches with crystal blue waters, or try snorkeling, surfing, or scuba diving.

If you are looking for adventure, try leaping off a waterfall in the rainforest, cave rappelling, zip-lining over the forest, or paddling through the glow-in-the-dark bioluminescent bay. In the spectacular El Yunque National Forest on the Sierra de Luquillo mountains, you can hike to waterfalls, take a Rainforest Foothills & Beach Tour, or even a Bio Bay Kayaking Adventure Tour.

If you are looking for a unique day trip, take a Catamaran Day Trip to Culebra with East Island Excursions. Travel by catamaran to snorkel at the reefs of the Island of Culebra, explore the marine life at the famous Flamenco beach, Cayo Luis Peña, and Culebrita Island.

ART & CULTURE

Explore Modern Art at the Museum of Contemporary Art

VISIT HISTORIC SITES

Old San Juan

Old Forts

If there’s one thing we can collectively embrace in the COVID era, it is a bit of nostalgia. Sure, we are still trying to be mindful, and grateful, and present, but the past can be a comforting balm when living in the moment looks more like “Groundhog Day” than “Eat, Pray, Love.” Whether you have been staring dreamily at old vacation photos on your camera roll or grinning at the sight of Mark Hamill and R2D2 back on your TV screen, being reminded of the days of old (or, you know, any day prior to February 2019) has been energizing and damn near delightful. GLR doesn’t mind that you’re fondly reminiscing—we are, too!—but might we suggest a tip for marrying the comfort of the past with the prospects of a vaccinated future? If “Saved By the Bell” can get a reboot, so can an old travel industry standby. (Re)enter:  the travel agent.

We know what you’re thinking:  you have a plethora of online booking options at your fingertips, which are already almost permanently glued to your keyboard or phone at this point. Redirect that side eye and hear us out, though. Sure, widespread, global travel is not greenlit just yet and we understand if you are still too spooked to count the proverbial chickens of 2021. With the FDA’s approval and roll-out of vaccinations now on track, though, it just might be high time for wanderlusters to seek out a helping hand in a changed landscape.

“The role of the travel advisor has become more important now than ever, as people need help navigating all of the Covid details, including which counties are open for travel, entry requirements, testing sites, and more,” says Corey Cook, an agent for Elli Travel in Larchmont, NY and GLR’s resident travel advisor.

Jolie Goldring of the NYC-based agency In The Know Experiences (ITKE) has a similar take on the logistical benefits of using a travel advisor. However, the veteran advisor also points out the additional perks she can get her clients, noting amenities such as resort credits, daily complimentary breakfast, small personal touches and often confirmed upgrades—not to mention the general hand-holding that her clients have become accustomed to receiving.

“Whether it be leveraging our relationships to help with more flexible deposit and cancel policies, deciphering airline cancel and refund policies, or guiding clients about testing and quarantining policies that may be required, we are offering an invaluable service and peace-of-mind,” says Goldring.

Cook also sees the role of travel agent as similar to other sought after experts that the average person seeks out on a regular basis, such as a financial adviser or interior designer. Due to all the travel sites that have spawned across the web for years, many think that planning a trip is no longer something they need to outsource. According to Cook, though, she has recently seen her job become en vogue again, and hey, we get it. After all, why scour the internet for the best flight deal or agonize over conflicting hotel reviews when you could instead enlist the help of an individual who has made a career of knowing these things?

“The web has become oversaturated with travel information, and it’s simply overwhelming for many people. Which hotel should I book? What are the better activities/tours to do? There’s a million options,” Cook opines. “That’s where travel advisors come into play. We cut through all of that confusion to properly guide our clients and help with the bookings.”

Furthermore, studies in recent years have shown that the use of travel agents, even pre-Covid, was still more prevalent than the average I-can-do-it-myself hodophile might have guessed . The 2018 Global Passenger Survey completed by the International Air Transport Association, which garnered 10,408 responses from 145 countries, found that about 43 percent of passengers preferred to use a travel agency, travel management company or corporate travel department to book flights. Another particular standout from that 2018 survey that rings particularly relevant was a finding from the responses that passengers wanted “a human touch when things go wrong.”

Ahem. Case closed, are we right?

See our full report on The State of Travel: 2021

Typically viewed as a nuisance in the city, alpine villages view snow as the gift of all gifts from mother nature. For the big mountain resorts in the Colorado Rockies, significant snow storms represent cash falling from the skies.  If you count yourself among those wanting to hit the slopes and carve a few black diamonds before the warm weather arrives, there is no better time for a weekend getaway. Continue reading →

If you’re heading to the Monterey Peninsula to play golf (or watch the pros play), why not stick around after it’s over? Monterey County has a plethora of pleasures to offer from world-renowned golf courses to interesting restaurants to craggy terrain. Continue reading →

As we dip our toes back into travel after a year of social distancing, it may feel hard to decide where to go and what to do first. Does a beach vacation sound most appealing or would you prefer an urban getaway focused on shopping, dining, and culture? Perhaps an escape to the country and days of waking to birdsong, dining on farm fresh meals, and exploring small towns is the trip you are dreaming of.

Mexico’s Yucatan Peninsula makes the process of picking a destination easier, as you can choose from all three of these holiday options in one place. It also offers the convenience of flying into and out of Cancun, with flights from more than a dozen American hubs. After you land, you just have to decide whether to drive south, to the beaches along the Riviera Maya; west, to the lively and charming capital of the state of Yucatan, Mérida; or into the countryside, for a stay at a sprawling hacienda reborn as a luxury hotel.

Escape to the Seashore

With its dramatic Maya ruins sitting atop a bluff overlooking the Caribbean and its small resorts strung along the sea, it’s not surprising that Tulum has become a favorite of those travelers looking for beach time in the winter but who aren’t interested in the mega-resorts of Cancun.

The plus of Tulum’s emergence as a destination has been the opening of new hotels and restaurants that have transformed what was once a sleepy backpacker destination into a decidedly stylish one.

Getting There: From Cancun it’s a straight shot south on a well-maintained highway. If you are driving, expect the journey to take between 90 minutes to two hours. There are also buses and shuttles, though renting a vehicle will give you the freedom to explore some nearby sites like the Sian Ka’an Biosphere and the Maya ruins at Coba, a much larger complex than the one in Tulum.

Where to Stay: Olas Tulum is a small B&B that has a very Tulum-like boho-chic atmosphere and attitude. A plus is that it is to the south of most of Tulum’s hotels—you can enjoy the quiet of the location for naps on the sand in the afternoon but when cocktail hour comes around it’s a short walk to Tulum’s other bars and restaurants.

Don’t Miss: Make sure to have at least one meal at Hartwood Tulum which helped lead Tulum’s transition from modest beach town to jet-setter destination. Chefs and owners Eric Werner and Mya Henry opened the restaurant in 2010 and it has made its way on to many “best-restaurant” lists thanks to dishes featuring farm-fresh produce from the Yucatan and seafood straight from the Caribbean in simple preparations that let the ingredients shine.

Country Living

Much of the Yucatan peninsula is dotted with haciendas that used to produce henequen (a fiber that is, in English, more commonly called sisal, after the port of Sisal where much of it was exported from). Sisal was essential to rope-making and huge fortunes were made growing the crop. The Mexican Revolution and, more importantly, the invention of nylon led to the bust of that boom though today many haciendas are enjoying second lives having been reborn as luxury hotels where you can spend days lounging by pools or visiting off-the-beaten path villages, convents, and Maya sites. You’ll fall asleep each night to the captivating sounds of the jungle wildlife at night.

Getting there: There are haciendas throughout the peninsula, though there tend to be more of them in the states of Yucatan and Campeche (on the northern and western sides of the peninsula—Quintana Roo, where Cancun is located, runs along its eastern side). You’ll want to rent a car if you intend to spend your days exploring the backroads, but most haciendas will happily arrange for transfers to their properties if you intend to spend your days relaxing on the grounds.

Chablé Yucatan

Where to Stay: Chablé Yucatan is the most luxurious of the reborn haciendas, though most accommodations there are in newly built free-standing casitas while the historic buildings house common areas, lounges, and restaurants. Hacienda Petac is an appealing smaller hacienda that is rented exclusively to one group at a time and can accommodate up to 14 guests. Marriott’s Luxury Collection includes five beautifully restored haciendas.

Don’t Miss: The Maya sites of Chichen Itza and Coba are world-famous, and the crowds at them are evidence of that. An advantage of a stay at a hacienda, however, is that it’s easier to visit some of the less-popular Maya sites. Uxmal, which is just over an hour south of Mérida, is one of the most magical of them. It is built in the so-called Puuc style which is known for being more decorative than other Maya styles with intricate carved geometric patterns and designs.

A City Escape

Mérida, the capital of the state of Yucatan (and the largest city on the Yucatan peninsula) has emerged in recent years as one of the most exciting cities in Mexico. It has long been known for its laidback pace and impressive collection of historic buildings spanning the 16^th to 19^th centuries (within Mexico, only Mexico City has a larger historic district). Now the city can also boast about its lively dining and shopping scene, supported by both a growing expat community and travelers who have discovered Mérida’s appeals.

Getting There: Mérida is roughly 3.5 hours from Cancun on a toll road. The colonial town of Valladolid and the Maya ruins at Chichen Itza are appealing stops en route. (It is also possible to fly to Mérida directly.)

Where to Stay: Mérida has an abundance of rental properties in historic homes that have been lovingly restored and you will want to check out the options on AirBnB and VRBO. If you prefer a hotel, the recently opened Wayam has a cool, contemporary style and also one of Mérida’s best new restaurants, Cuna, which serves delicious updated takes on Yucatecan cooking.

Don’t Miss: Mérida is not only a state capital but a culinary one too. It’s a place to sample both street food like the simple tacos served at stands at the Santiago Market (a small neighborhood market that is less intimidating than the central one) to the innovative Mexican cuisine of Picheta which overlooks Mérida’s cathedral and central square.

—John Newton, Founder, Signal Custom Content. (John previously worked as an editor at AFAR, Condé Nast Traveler, and Travel+Leisure and has written travel stories for many other publications and websites.)

I toured Eleven Experience’s flagship property, Scarp Ridge Lodge—in the heart of downtown Crested Butte, CO—this past summer and loved it! I can only imagine how comforting it must be to stay here after a long day of skiing in the winter. Perhaps even “snowcat skiing” via their partnership with Irwin Guides (more on that).

A former Croatian saloon, with its Western façade still in tac, this European ski chalet-meets-Rocky Mountain lodge makes for an ideal place to stay for private groups and families.

Eleven Experiences

You may be wondering, what is Eleven Experience? Eleven Experience is an exclusive accommodation and experiential travel brand which seeks out unique and authentic places and properties around the globe. They tend to be off the beaten track, and are mostly all-inclusive, full buy-out type properties. Think 5-star accommodations, but in the comfort of a private home. In addition to seeking out these special properties, Eleven Experience also provides customized experiences with private guides.

Eleven Experience has a few properties in Crested Butte, Scarp Ridge Lodge being its lead property. I visited the lodge this summer, when I was in Crested Butte, and had a wonderful tour. The property is fabulous.

Scarp Ridge Lodge—The Flagship

Scarp Ridge Lodge, with its 5 King bedrooms and bunk room with 7 beds (including a nanny’s room), functions as a retreat for private groups during the winter, and as an upscale B&B during the summer. During winter, Crested Butte is known for its excellent skiing, as well as a plethora of other outdoor winter sports. Think Cross-country skiing, snowshoeing, backcountry skiing, snowmobiling, fat biking (extra fat tires to allow you to bike on the snow), and cat skiing.

The lodge has its own, custom snowcat that comes each morning and takes guests to exclusive ski terrain in nearby Irwin. This is part of the “experience” Eleven Experience offers its guests here. Along with a private snowcat, private guides, amazing terrain, and two mountain cabins for eating and apres skiing, guests of the lodge can enjoy a completely unique and plush experience.

Relax and Unwind

After a long day on the mountain, Scarp Ridge Lodge itself is the perfect place to relax and unwind. With a rooftop hot tub, indoor hot tub, indoor salt water pool, sauna and steam room, gym, and media room, there’s not much the lodge doesn’t have. It even has its own oxygen-enriched air system for those who are having a hard time to adjusting to the high altitude. There is a bar for post-skiing drinks, and an open kitchen with fully stocked fridge accessible 24/7. And no worries about cooking – a private chef will do that all for you. Though I must say – the restaurants in Crested Butte are pretty great! You can dine out too.

Bedrooms

Each of the 5 bedrooms has its own en-suite bathroom and is uniquely decorated, with rustic touches in a contemporary setting. We were able to see a bunch of them, all cozy and inviting. The lodge really does feel like a home. The bunkroom, with its 7 beds, is awesome – it had my kids grinning from ear to ear. Based on the board game Chutes & Ladders, it’s adventurous and fun, and just plain cool. There is a loft you can climb up to, and if the kids are young and need some watching after, no worries – there is a nanny’s room right next to it. My kids have been begging to go back. I keep telling them, we will.

See also: Rocky Mountain Resort Towns

TomFlies.com is an NYC-based, new-concept travel agency that aims to provide several essential aspects of travel that may have been overlooked throughout the years. Not selling exaggerated experiences, but rather leading their clients to genuine discovery is a key goal at the new age travel agency. We asked their Lead Flights Analyst, Adam Kwan some questions about the future of travel and how TomFlies.com plans to be a part of it. Here is what he had to say.

Q.It appeared for a while that the Internet (and D.I.Y. booking) would deal a major blow to travel agencies, however they have actually seen a strong resurgence in recent years. Why is this and how does the pandemic factor in?

A.What we try to do for each one of our clients is to identify where we can add value above and beyond the services they can book themselves. Whether it be monetary value from negotiated rates or service-oriented benefits such as expertise and personal vetting of providers and vendors, we think this goes a long way in showing clientele the benefits of booking with us.

People nowadays are inundated with what are essentially cookie cutter options that provide instant gratification. Just go on Amazon and you’re a couple clicks away from getting whatever you want, shipped straight to you from a warehouse containing hundreds of the same whatever-you-wants. We believe that this type of standardized mass merchandising is not befitting of people’s travel needs. People don’t buy vacations as nonchalantly as they do household goods. They want to be sure that they will get the best experience and best value for their travel. Especially since, for many people, a vacation is a significant expense relatively.

Right now, travelling in a pandemic-stricken world, people are more nervous than ever. Their confidence has been shaken and many people are unsure what will await them when they exit their plane. Making sure that people are confident that their travel will go off without a hitch has always been one of our main goals, so we view travel consultants as more beneficial than ever. There is a deluge of information out there with each country having different regulations. The last thing someone wants to do is spend their hard-earned money on a trip, only to find out they cannot board the plane or leave quarantine during their stay. That’s where we step in, making sure that our clients are making completely informed decisions with confidence.

Q. Loyalty and rewards programs play a much larger role for airlines and hotels than meets the eye. Can you discuss how and why these programs are so vital for the travel industry, especially during the Covid-19 pandemic?

A. We see two main benefits to loyalty programs. The first is obvious—reducing customer churn and encouraging purchases with your company over your competitors; i.e. customer loyalty. The second benefit is liquidity through corporate partnerships.

Reducing customer churn (the rate at which customers stop buying your product over time) is important for every industry, but even more so in leisure travel where each individual customer may only purchase something once a year or less. It is tantamount that a travel company remains prominently in view of their clientele. Regular newsletters, deals, and targeted ads help with this, but a loyalty program will take this a step further. Loyalty programs create a sense of investment in your clients and strongly encourage them to return to you for their travel needs. There have been many detailed studies done on the psychological effects of loyalty programs, but the benefits are essentially the following:

• Goal Anticipation – Creating something for your client to work for. By giving them a concrete goal and a way for them to track their progress towards that goal, people will be strongly motivated to complete that goal; i.e. purchase more. Not only that, but customers will invest more to complete the goal the closer they are to achieving it.
• Positive Reinforcement – Encouraging customers to stick with you by giving them rewards is an obvious example of positive reinforcement. But just as important is the converse. Not only are you encouraging people to purchase through your company, but you also create a sense of “lost value” when they book with your competitors. Studies have shown that people generally tend toward being risk-averse when faced with a value-loss proposition.
• Creating a sense of exclusivity – Simply put, people like being in exclusive groups and feeling unique and appreciated. Top-tiers of loyalty programs offer this prestige. If you make JetBlue Mosaic, you’re going to feel pretty good being the first one on the plane.

The second main benefit is more simply explained. Airlines and hotels will create liquidity by selling their points to corporate partners. When Chase or American Express offer their cardholders point exchanges or deals with specific travel partners, that likely means the bank has purchased points in bulk from the travel provider. This accounts for a surprisingly significant portion of the liquidity for several travel companies and is important in supporting daily operations and business development.

Both of these benefits are eminently important during the pandemic. When your clients are ready to travel again, you want to make sure they come back to you. And while traditional sales dry up, you want the extra liquidity from corporate points sales to keep things running.

Q. Should consumers be thinking any differently about their loyalty/rewards memberships during this period? Are there any tips or strategies you have for people who travel frequently and accrue a lot of points?  

A. There are a few tips and tricks we have for maximizing the value of your points, however more so in general rather than specifically during the pandemic.

First is to absolutely do your research. There’s no way of knowing if you’re getting a good value for your points unless you know the baseline value of them. For example, TrueBlue points are worth 1.1 cents each on average. I would only book flights with points where you meet or exceed that exchange rate. During COVID, we’d suggest to make sure that there is no expiration on your points and benefits, at least until you’re ready to travel again. If there is, ask the airline or hotel if they can extend the expiration for you.

Second is to shop around. Just because you have points with American Airlines doesn’t mean you can’t buy a British Airways ticket with them. Airlines have partners which often allow you to book the same exact flight through them. For example, Alaska Airlines offers many of the same flights operated by its partner American Airlines, however the flights usually cost fewer Alaska Airlines miles than AAdvantage Points. You can simply transfer your points from AA to Alaska and use them there for more value per point.

Q. What have been the most frequently asked questions by your clients during the pandemic and how are you advising them? 

A. Far and away the most asked question is whether a traveler will have to quarantine when they arrive at a destination or if they will have to take a COVID test before travelling. We’re keeping track of the ever-changing regulations for each of our most popular destinations so we can make sure all of our clients are fully informed.

Q. What destinations, US and international, do you expect to see the most interest in once virus fears subside and travel returns to pre-pandemic levels—or close? 

A. Hard to tell, but it’s between the Caribbean and the Mediterranean in our opinion. We’re already seeing a large uptick of interest in the Caribbean, especially for all-inclusive resort destinations like Cancun and Punta Cana. The amount of interest can only go up from here. We think that the private and comprehensive experience offered by all-inclusive resorts does add a sense of security for their guests. Knowing that everything you need is in an environment you’ve seen being sanitized goes a long way towards making people feel safe during a pandemic. They can have it all without having to go out into unfamiliar surroundings that may not be clean.

We also think people are just itching to head back to the Mediterranean, we know we are. Italy, Spain, Egypt, Israel, and Greece et al have always been some of our most requested destinations, and people miss those places more than ever now that travel is restricted.

Q.What is the single biggest reason to use a travel advisor?

A.Simply that the cost to benefit ratio is great. With our agency’s negotiated rates and worldwide reach, we can offer prices competitive with OTAs while also offering the added benefit of travel planning expertise and dedicated e-concierge services and support before, during, and after travel. Essentially, people will be able to pay roughly the same amount of money for their travel as if they booked it themselves, without actually having to do anything themselves.

Q.In just a few words, what is your philosophy at TomFlies.com?

A.“Always wander!”

See our full report on The State of Travel: 2021

If a world class spa, beautiful pool overlooking Napa Valley, afternoon wine tastings, gourmet farm-to-table cuisine and the peace-of-mind knowing that the resort is a leader in sustainability practices is the kind of resort you would like to stay at—then give the Carneros Resort a try. It checks all of these boxes and more—especially for millennials and younger generations who genuinely care about those things.

Situated in the heart of wine country, sandwiched between Napa and Sonoma, the Carneros Resort (formerly “Carneros Inn”) is a quiet haven (and heaven) amidst the well-trodden wine country tourist trail.

At first glance, this secret treasure might appear to be one of many throwback, charming farm properties, with barns, silos and rancher’s cottages lining the landscape, but a closer look reveals one of Napa Valley’s most luxurious yet unique resorts. The place was designed to give you the sense that you are in a small village: Amidst the pastoral, authentic wine country feel, you won’t simply find your typical resort staples but also a gourmet market, espresso bar, bocce ball courts, an outdoor lounge and even their very own post office centered around a “town square.” Sitting on a plush 27 acres of vineyards and apple orchards, the resort has managed to strike a balance between fitting into the local agrarian scenery and providing a refined luxury experience.

There is no doubt Carneros Resort offers plenty of family-oriented activity, but the resort earns its major kudos as a lovers’ respite. Travel + Leisure calls it one of the “World’s 25 Most Romantic Getaways” and bridal media has overwhelmingly deemed Carneros Inn “a beautiful setting for any bride’s dream wedding.”

Your own cottage

If you are looking for privacy, you are in the right place here, with 85 percent of the resort being accessible to registered guests only. The Orchard Cottages, which can be bought as a time share, contain a rustic wood-burning fireplace, private garden and deck, as well as an outdoor shower and whirlpool. Private full ownership homes and resort suites offer alternative alluring accommodations.

While you might have come to wine country to indulge in the cornucopia of local California cuisine or toss back the vintner’s libations at leisure, there is no lack of bustle for the health conscious at Carneros Resort. What I find to be a most charming inclusion is that one can take a joy ride on a complimentary cruiser bicycle. Ride over to the fitness center for a private yoga, pilates or other fitness training class. For the early riser or those uber motivated to stay active while your sweetheart lounges late in bed, they offer boot camp, Zumba, and morning walks and runs through the vineyards.

World-class Spa

Shed some stress with one of their spa treatments, all of which are inspired by the natural Carneros surroundings. Utilized ingredients include the rich minerals of the soils of Carneros and farm abundance like goat butter and milk (these have inherent skin healing abilities), as well as flowers, herbs, oils and fruits native to the area. Condé Nast Traveler’s Reader’s Poll gave the spa a perfect 100 score for setting and service, while rating them as one of the top 55 spas in North America.

Wining & Dining

PlumpJack Group, owner of Carneros Resort, also happens to own the esteemed Cade Winery, and may offer guests comps toward a visit. With its modern, stoic design, Cade received GLR’s GreenLux Award in 2010 for Greenest American Winery and provides a stunning hilltop view of Napa Valley. Cade’s sister, PlumpJack Winery, lends itself to a more bucolic flavor, tucked away at the bottom of the Vaca Mountain range. If you are in the mood for wine tasting but don’t want to venture too far from your eden, there are wonderful options only a few minutes away: Etude Winery, located right across the street, is known for their Pinot Noir and Pinot Gris, while Domaine Carneros, the local sparkling wine producer, offers a stunning backdrop to enjoy your bubbly. For a wider variety of Carneros wines, Artesa Vineyards & Winery offers all sorts of varietals and – on clear days – a view of San Francisco and the Golden Gate Bridge.

Nothing makes you hungrier than a rough day of wine tasting out in the hot, dry sun. Luckily, travelers have a variety of dining options at their fingertips at the Inn, from the most casual deli to fine dining. While local, sustainable and organic farm-to-table fare has come to be expected in much of Northern California, the Inn takes the mantra quite seriously, endeavoring to source from within 150 miles and harvest from their own farm and orchards. On-site green thumb Peter Stonebreaker runs a half-acre culinary garden, a proudly touted feature. Taking the artisanal ideal one step further, they also bake all their own breads, pastries and charcuteries.

Gourmet and FARM Fresh Cuisine

FARM at Carneros Inn welcomes those on the lookout for a sophisticated evening, where one can dine sumptuously in their outdoor living room-esque alfresco lounge, underneath Cathedral ceilings, next to cozy fireplaces or on the patio. Inspired by the natural abundance of Napa Valley, FARM features an elevated menu by Chef John Carney based on locally sourced produce.  In addition to the super fresh locally sourced foods, the restaurant makes sure that all food waste is then put back into the culinary garden for soil reconditioning.

The Hilltop Dining Room is just as you would imagine, with spectacular vistas of the all-encompassing vineyards and offering what they call “wine country-inspired” cuisine. Have a nightcap at the adjoining Hilltop Bar, where you can sit admiring the Brazilian cherry wood while you sip on a handmade cocktail straight from the orchards.

Casual Dining at Boonfly Cafe

Looking to mingle with the locals? Head on over to Boon Fly Café, a spot named after a Carneros pioneer who grew and cultivated orchards and vineyards back in the 1800s. Somehow the place is able to magically bridge the gap between a contemporary and down-to-earth feel. They describe their style as “rustic cuisine based on the agricultural heritage of the region.”

While at Boon Fly, do not pass up the flatbread with Point Reyes Blue Cheese (whose farmstead cheese company is worth taking an afternoon trip up Highway 1), bacon, onions, portobello mushrooms and thyme. Since you are already stuffing yourself indulgently with all this fried chicken and cheese, you might as well go all out and order the truffle fries with parmesan, too, right? Wash it all down with their Bacon Bloody Mary with Smirnoff, a secret special spice blend mixed with tomato juice and garnished with a celery salt rim and an entire strip of bacon. Now that you are in this deep, it can’t really hurt to leave with a baker’s dozen of their supposedly “world famous” donuts for that oh-so-sad drive home.

Family Friendly Too

Carneros Report is undoubtedly an ideal for adults of any age to unwind in Napa Valley wine country and enjoy all the amenities you’d expect from a five-star resort, yet it is surprisingly family friendly too! The resort recently launched (March 2022) their “Little Seedlings” program which will run through the duration of the spring season. The program is designed to perfectly encapsulate the family-friendly offerings at the resort, while inspiring kids of all ages to get their hands dirty and connect with nature in a curated way that’s wholly Carneros.

“Napa doesn’t just have to be an adults-only experience,” says Managing Director Edward Costa. “Modern families are seeking experiences that enrich the whole family in engaging, hands-on ways that also deliver opportunities to learn and grow – in this case, quite literally. The Little Seedlings program was designed to inspire our youngest guests with meaningful and educational experiences while allowing the adults to fully embrace the charm and amenities of our luxury resort.”

Explore or Relax… or Do Both!

Whether you are traveling with kids, significant others or by yourself Carneros Resort offers the ultimate combination of luxury and relaxation among Napa Valley’s natural setting. Take advantage of all the wineries and restaurants just a short drive from resort if you desire, though there is no need to ever leave the grounds.

Be lazy with breakfast in bed one morning during your stay; Inn staff will bring it straight to your doorstep with a private meal served in the comfort of your cottage, suite or home. For a mid-day munch after taking a dip in the infinity edged lap pool, order a sandwich from Otto’s Snack Shack and relax under a shady cabana. Or, if you are planning a day of exploring, grab a gourmet sandwich, latte, bottle of wine or other organic and artisanal picnic goodies from The Market and espresso bar on site. Heck, they will even put together a personalized picnic basket for you if you so desire. Now, that’s first-class service. Soak it up while you can.

Carneros Inn

4048 Sonoma Highway

Napa, Calif. 94559

(707) 299-4900

Photos courtesy of Carneros Inn